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1. INTRODUCTION
2. DOCUMENTS USED IN COMMERCIAL TRANSACTIONS
3. CREDIT AND DEBIT NOTES
4. METHODS OF PAYMENT
5. STATEMENT OF ACCOUNT
6. MAJOR TYPES OF FINANCIAL INSTITUTIONS
7. MAJOR SERVICES PROVIDED BY HIGH STREET BANKS
8. GOOD COMMERCIAL PRACTICE – KEY TAKEAWAYS
9. QUICK EXAM NUMBERS & FACTS – MEMORISE THESE
10. FINAL MEMORY CHECKLIST
1. INTRODUCTION
- A transport operator uses a range of simple business documents when dealing with customers and suppliers.
- Financial institutions are also needed to bank money received and to make payments such as wages and suppliers’ bills.
- Main topics in this chapter:
- Documentation used in commercial transactions
- Debit and credit notes
- Methods of payment
- Statements of account
- Types of financial institutions
- Major services provided by banks and other financial institutions