← Lessons 06-Commercial Conduct

7. MAJOR SERVICES PROVIDED BY HIGH STREET BANKS

7.1 Bank accounts

  • Two major types are current accounts and deposit accounts.

Current account

  • Used for day-to-day business trading.
  • Customer receipts such as cash and cheques are paid into the account.
  • Payments such as wages and suppliers’ bills are made from the account.
  • Banks supply facilities such as cheque books and paying-in books.
  • The training material notes that most banks do not pay interest on current accounts and may charge administration and transaction fees.
  • Charges can include periodic fees, deposit/withdrawal charges and fees for items such as dishonoured or stale cheques.
  • A stale cheque is described in the material as one more than 6 months old and not paid by a bank.

Deposit account

  • Not normally used for day-to-day transactions.
  • Interest-bearing account for surplus money not immediately required in the current account.

7.2 Bank drafts

  • A bank draft is described as a simple and secure way of transferring money.
  • To obtain one, the customer completes an application giving details such as:
  • Date
  • Payee’s name
  • Name and address of the bank at which the draft is payable
  • Amount
  • Sender’s name and address
  • The customer pays for the bank draft in advance.
  • The draft is sent to the payee and the bank advises the receiving bank.
  • The payee collects payment from the named bank.
  • The training material describes a bank draft as being as good as cash, without the risk of a cheque being dishonoured, and more secure than cash because only the named person can collect the payment.

7.3 Standing orders

  • A standing order is an instruction from a bank customer to the bank to make specified payments on regular dates.
  • Examples include mortgage repayments, insurance premiums and hire-purchase repayments.
  • The customer retains control: the bank follows the customer’s instruction.
  • When the customer tells the bank to stop, the bank must stop the payments.

7.4 Direct debits

  • A direct debit is an authority/mandate allowing a nominated person or organisation to take money directly from the customer’s account.
  • Commonly used for utility bills and by fuel companies.
  • Unlike a standing order, the amount can vary and the supplier normally initiates the payment.
  • The customer must cancel the direct debit arrangement if they no longer want the third party to take payments.

7.5 Credit transfer

  • A credit transfer is an electronic transfer of money from one account to another without using a cheque.
  • Common business uses include paying staff wages/salaries and suppliers.
  • The training material states that banks charge a flat transaction fee, generally lower than cheque processing costs.
  • BACS (Bankers’ Automated Clearing System) is identified as the principal UK credit-transfer system used by larger businesses.
  • A business can submit details of multiple suppliers and their bank accounts for payments to be made automatically.
  • Smaller businesses may find internet banking more suitable than formal BACS runs.
  • Internet banking allows separate payments to be made quickly, including immediate or future-dated payments.
  • A remittance advice is normally sent to the supplier, showing which invoice(s) are being paid and the amount.

7.6 Loans and overdrafts

Business loans

  • Banks may provide business loans where there is a good commercial justification and suitable security.
  • The training material describes ‘small’ business loans as those up to £25,000 and amounts above this as larger loans.
  • Loan duration and interest rate are negotiable.
  • Once established, a loan normally has limited flexibility because repayment amounts and dates are fixed.
  • There may be a penalty for early repayment.
  • Alternative funding mentioned includes venture capital and peer-to-peer lending.

Overdrafts

  • An overdraft allows a customer to withdraw more money than has been paid into the account, subject to an agreed facility.
  • It must be arranged in advance.
  • The bank may charge an arrangement fee and interest on the outstanding balance.
  • An overdraft is flexible and useful for short-term or unexpected expenditure.
  • Overdraft interest rates tend to be high, so the training material advises using a formal loan for longer-term purchases.