← Lessons 07-Marketing Strategies and Principles Quiz 0 / 13 read 1. INTRODUCTION 2. SWOT ANALYSIS 3. THE MARKETING MIX 4. PRODUCT LIFE CYCLES 5. MARKET SEGMENTATION 6. MARKETING RESEARCH – INTRODUCTION 7. SECONDARY DATA 8. PRIMARY DATA 9. PUBLIC RELATIONS 10. SALES 11. CONCLUSION 12. QUICK EXAM FACTS – MEMORISE THESE 13. FINAL MEMORY CHECKLIST 13. FINAL MEMORY CHECKLIST Know the definition of marketing and why profitability matters. Know all four elements of SWOT and the difference between internal and external considerations. Know the 4 Ps and the extended 7 Ps. Understand Product, Price, Place and Promotion in a road-haulage context. Understand People, Process and Physical Evidence for service businesses. Know all five product life-cycle stages and what happens at each stage. Know why products/services must be monitored as they move through the life cycle. Know what market segmentation is and why specialist segments can support higher margins. Know the difference between secondary and primary research. Know internal and external sources of secondary data. Know the three primary survey methods and their main advantages/disadvantages. Know why questionnaire design, pilot testing, analysis and sample size matter. Know what public relations is and how press releases can help. Know the main sales methods and when each is useful. Remember that marketing should be customer-focused and must ultimately support profitable business activity.