Four terms are used in the assessment criteria, each with a description of knowledge and competency expectation. These four terms define the level to which those elements are assessed. The four terms are outlined below:

• Identify - To give reference to an item, which could be its name or title. NB: normally a word or phrase will be sufficient, provided the reference is clear.
• Outline - To indicate the principal features or different parts of. NB: an exhaustive description is not required. What is sought is a brief summary of the major aspects of whatever is stated in the question.
• Describe - To give a detailed written account of the distinctive features of a subject. The account should be factual, without any attempt to explain. When describing a subject (or object) a test of sufficient detail would be that another person would be able to visualise what you are describing.
• Explain - To provide an understanding. To make an idea or relationship clear.
• NB: this command word is testing the Learner’s ability to know or understand why or how something happens. It is often associated with the words ‘how’ or ‘why.’

In essence, all assessment criteria where identify, and Outline are needed (core knowledge) are assessed in Paper 1 using Multiple Choice questions. All elements, which need covering in greater depth proving ability of application of knowledge in a workplace context against any given variables, will be assessed in Paper 2. The terms used in this assessment criteria are identify and explain.