Terms & Conditions
General Terms
The website rewolve.uk is fully owned and operated by QUIN UNITED LTD.
- Head Office Address: 75 Rowan House, Hailes park close, Wolverhampton, WV4 6EQ
- Registered in England: Number 14824643
- Intellectual Property Office (IPO): Number UK00004097632
We strive to maintain accurate and up-to-date information on our website. However:
- We are not liable for any loss or damage resulting from the use of, or reliance on, information provided on the website.
- Any errors or inaccuracies reported to us will be corrected as soon as possible.
- We cannot guarantee uninterrupted or error-free website access, as this may occasionally be restricted for updates, maintenance, or circumstances beyond our control.
Pricing
While we aim for accuracy in all listed prices, errors may occasionally occur.
- If a pricing error is identified, we will contact you promptly with the correct price and provide the option to reconfirm or cancel your order.
- If we cannot reach you, the order will be treated as canceled, and you will receive a full refund.
Goods
We guarantee that:
- All goods will match their descriptions.
- They will meet satisfactory quality standards and be fit for their intended purposes.
- They will be free from significant defects in design or workmanship.
Warranty
All items sold come with a 12-month warranty unless otherwise stated.
- For warranty claims, contact us at +447453 508232 or via email at sales@rewolve.uk.
- Faulty goods can be inspected by us.
Exclusions:
The warranty does not cover defects arising from:
- Normal wear and tear.
- Willful or accidental damage, negligence, or misuse.
- Unauthorized alterations.
Orders
To place an order:
- Select your desired product and size.
- Add it to your shopping basket and follow the checkout process.
Key Points:
- Full payment is required at the time of ordering.
- Out-of-stock items will be notified, and alternatives offered if applicable. Refunds will be issued if you do not want an alternative or if the item is unavailable.
- By ordering, you agree to:
- Be over 18 years of age.
- Provide accurate details, including your name, address, and payment information.
- Use a valid delivery address (no PO Boxes or accommodation addresses).
A confirmation email will be sent for all orders placed.
Payment
We accept payments via credit card, debit card, and PayPal. Accepted cards include:
- Mastercard
- Visa
- Maestro
- Visa Electron
- Paypal
All transactions are subject to validation and authorization by your bank or card issuer.
Deliveries
- Orders are typically processed and dispatched within seven working days.
- Once dispatched, orders are sent on a next-day service and require a signature upon delivery.
- Tracking information, including estimated delivery details, will be sent via email or text.
Delivery Costs:
- Delivery charges depend on the weight of your order and your delivery address. Costs are displayed during checkout.
- For detailed delivery information, visit our Delivery Page.
Returns
You have the right to return items within 14 days of receipt, provided they meet the following conditions:
- Unused and in perfect condition.
- In original packaging (with tags attached).
- Resalable, including any free items provided.
For more information, see our Returns Policy.
Privacy
We are committed to protecting your personal information. For details on how we collect, use, and store your data, please refer to our Privacy Policy.
If you register as a customer, you must:
- Choose a secure username and password.
- Keep your password confidential and refrain from sharing it.
- Avoid transferring or selling your account credentials.
Complaints Procedure
We are dedicated to providing excellent customer service. If you have a complaint, contact us:
- Email: sales@rewolve.uk
- Phone: +447453 508232
If further investigation is required, we will acknowledge your complaint within five working days.
For unresolved complaints, you may write to:
75 Rowan House, Hailes Park Close, Wolverhampton, WV4 6EQ
Copyright & Intellectual Property Rights
This website and all its content are owned by QUIN UNITED LTD. This includes:
- Text, images, designs, trademarks, and logos.
- Database rights and other intellectual property.
You may use website content for personal purposes only. Modification, reproduction, or commercial use without prior written permission is prohibited.
Linking to the Website
You may link to our homepage if the link is fair, legal, and does not harm our reputation. Links must not suggest endorsement or association where none exists.
Links from websites not owned by you are not permitted.
Indemnity
By using this website, you agree to indemnify and hold harmless QUIN UNITED LTD., its directors, employees, and agents from any third-party claims or costs arising from your use of the website or breach of these Terms & Conditions.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.
Last Updated: January 26, 2025.